Description

• Serve as the first point of contact for customer inquiries and support.
• Assist customers with product information, inquiries, and issues effectively.
• Document and track customer interactions using the company’s customer management system.
• Collaborate with team members to improve customer service processes and experiences.
• Perform back office support duties as needed to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong command of the English language, excellent customer service skills, and ability to work well in a team
• Qualities and Traits: Strong work ethic, excellent organizational skills, and a proactive attitude
• Responsibilities and Duties: Ability to perform back office support tasks efficiently