Description

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues promptly and accurately.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Stay updated on product offerings and services to provide accurate information to customers.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:1-3 years in customer service or related field
• Skills and Competencies:Excellent communication and interpersonal skills
• Skills and Competencies:Proficiency in using customer service software and tools
• Qualities and Traits:Strong problem-solving abilities and attention to detail
• Working Conditions:Fast-paced environment with variable hours