ALL ONLINE INTERVIEW ONLY

Description

• Assist customers with inquiries and provide effective solutions.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Provide product information and support to customers.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-oriented and empathetic approach.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Working Conditions: Office environment, may require weekend or evening shifts.